Munk Günzburger Steigtechnik has once again expanded its hybrid communication concept to ensure that it is well informed going into the access technology year 2024. The access solutions catalogue 2024, which presents more than 2,500 series products on 416 pages and thus the most comprehensive series range in the access technology industry, remains a strong foundation. In addition to the print version, the compendium is also available online as a highly functional digital version (www.steigtechnik.de/katalog). Users can request the print version by email (vertrieb@munk-group.com) or by phone on 08221/3616-01 or via messenger apps. QR codes and links take users to product configurators such as the new online configurator for vertical ladders (www.steigtechnik.de/en/configurator).
"Our product range has continued to grow - and with it our access technology guide, which truly lives up to its name. It informs users about our complete series range and also provides them with an important overview of relevant standards, subsidies and innovations. This makes our guide the ultimate reference work for access technology and occupational safety in all industries and on all channels," says Ferdinand Munk, owner and Managing Director of the Munk Group.
Innovations for more occupational safety
In the new access solutions catalogue, his company prominently presents current innovations such as the Ergo platform for rolling scaffolding. Thanks to the composite material, this weighs up to a whopping 40 % less than conventional platforms. Also new is the FlexxGuard safety railing, which can be put together in a modular system and then assembled without tools to secure hazardous areas. Another prominent new addition to the 2024 access solutions catalogue is the new SafeCaddy mobile safety system for preventive and defensive fire protection and first aid.
Digital services
The 2024 edition of the access solutions catalogue once again offers important digital added value, as QR codes in the print version and hyperlinks in the digital version of the guide take users directly to the application video for selected products, such as TRBS-compliant stepladders, work platforms and the FlexxTower single-person scaffolding. The digital online catalogue makes it easy to browse through the product range and, if you want, you can search in more detail with just a few clicks - right through to ordering in the online shop of specialist retail partners.
New vertical ladder configurator
A digital innovation for 2024 is the Munk Group's user-friendly vertical ladder configurator. Customers can design the perfect vertical ladder for their building or machinery step by step around the clock. The integrated wall simulation is unique in the industry. It helps to realistically depict the entire façade, including interfering contours such as windows, cornices or pipes, and to take them into account when putting together the product. Interested parties can see how easy this is in the information video at www.steigtechnik.de/slkonf.
QR code attached to the ladder
The access technology solutions themselves are also contributing to digitalisation: More and more ladders from the range are now being labelled with a QR code on the type plate. This takes the user directly to a mobile landing page with all the information and media relating to the product, such as operating instructions, certificates, spare parts or videos.
WhatsApp: A direct line to the experts
From now on, the Munk Group telephone number 08221/3616-01 can not only be used to make calls, but also to chat - via the WhatsApp messenger service. This means that Munk Group customers can also contact the access technology experts with their concerns via a short text message and also receive quick feedback via this popular service.
"We really do use all communication channels to optimise the advice and service we offer our customers. After all, direct person-to-person dialogue is still the most important component of our consulting concept," says Ferdinand Munk.