Find the right spare part digitally in record time

Sustainable service, quick and easy on your mobile phone display: Munk Rettungstechnik, based in Leipheim (Bavaria), is now the first supplier of access equipment and transport logistics for fire, rescue and disaster relief operations to establish a digital spare parts service. It's that simple: Take out your smartphone, scan the QR code - and you have an overview of the product and all spare parts, including individual assemblies and all individual parts. Alternatively, the new spare parts service can also be accessed at www.munk-rettungstechnik.de/en/spare-parts with a clear navigation menu.

practice, things have to be done quickly and every rescue worker knows that after the operation is before the operation. If a visual inspection of the ladder after use reveals a defect such as a damaged rung protector or a frayed rope, the emergency services can now get the spare part they need faster than ever," says Ferdinand Munk, owner and managing director of the Munk Group. Via the scan, the QR code conveniently leads users to the spare parts overview of their product and, in the next step, to the user-friendly enquiry form. 

"Users can find everything they need to make their rescue equipment fit for the next use, right down to the last screw. We see our comprehensive spare parts service as a contribution to our sustainable overall concept. After all, our product range should support the emergency services for a lifetime," says Ferdinand Munk.

Digital top service: from practice, for practice

Like many of the quality manufacturer's innovations, this service was developed in close cooperation with emergency services: The experts at Munk Rettungstechnik regularly obtain feedback and requests from relief and rescue associations in order to be able to optimally respond to their needs. 

"As a strong partner of fire brigades and aid organisations, it is our mission to make their work easier bit by bit with quality products and top service," says the owner and managing director, explaining the plan for the introduction of the new service feature: "The rescue and work platform Premium, the rope pull ladder 3-section as well as the multi-functional ladder and the upper and lower parts of the extension ladder form the basis of every fire brigade equipment. Starting with these five products, our rescue equipment solutions will gradually be equipped with this digital feature." 

More information on the range of spare parts can also be found at www.munk-rettungstechnik.de/en/spare-parts.

With its business units Munk Günzburger Steigtechnik, Munk Rettungstechnik, Munk Service and Munk Profiltechnik, the Munk Group is one of the most important suppliers of access and rescue equipment as well as suitable service solutions. As a technology and innovation leader in access equipment, the name Munk stands for safety made in Germany. The company is now run by the fourth and fifth generations of the Munk family - true to the motto "One family. One name. One mission".

In the MUNK Günzburger Steigtechnik business unit for access solutions, the MUNK Group carries over 2,500 products in its standard range, from ladders for commercial, public and private use to mobile scaffolding, platforms, stairs and bridging steps to custom-made special constructions. These include, for example, work and maintenance platforms, docking systems, walkways and assembly platforms, which, in the era of digitalisation, can also be automatically adapted to the respective environment using the latest control technology.

In the MUNK Rettungstechnik business unit for rescue equipment, the company offers access solutions and transport logistics for fire, rescue and disaster relief operations. These include, for example, multi-functional ladders, scaling and push-up extension ladders, rescue platforms, toolboxes, station equipment and a wide range of mobile containers. In the MUNK Service business unit, the MUNK Group bundles the areas of installation, testing, repair and maintenance of access solutions and rescue equipment, as well as seminars. The youngest business division, MUNK Profiltechnik, offers high-quality technology for individual and professional configurations with a functional and sophisticated profile system.

The MUNK Group is always drawing attention to itself with new ideas that offer customers real added value in practice. It is certified with the "Work and Family" audit and has already received numerous awards for its innovations, its economic development, its responsible and sustainable actions and as a family-friendly employer. The Free State of Bavaria once again honoured the company with the Bavaria's Best 50 award in 2023.

The MUNK Group manufactures exclusively in its home region of Günzburg. It was also the first supplier ever to be audited by TÜV Nord in 2010 with the certified "Made in Germany" certificate of origin and offers a 15-year guarantee on all series products made in Germany. The Munk Group employs over 450 people at its headquarters in Günzburg and at the Munk Rettungstechnik division site in Leipheim. It is represented in Germany with 13 sales offices and its own branch in Austria. Over the past three years, the company has invested around 30 million euros in the development and expansion of its sites.

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