Ferdinand Munk, our owner and managing director, comes right to the point: "In practice, things have to happen quickly and every rescue staff knows: after the operation is before the operation. If a visual inspection of the ladder after use reveals a defect such as a damaged rung protector or a frayed rope, the rescue teams should be able to get the desired replacement part faster than ever. Users should be able to find everything they need to make their rescue equipment fit again for the next operation, right down to the last screw. We see our comprehensive spare parts service as a contribution to our sustainable overall concept. After all, our product range should support the emergency services for a lifetime."
We have developed our spare parts service with this in mind. By scanning via smartphone, a QR code on the type sticker conveniently leads you as a user to the spare parts overview of your product and in the next step to the user-friendly enquiry form. Here you can see which spare parts are available and where on the ladder a certain spare part number is used.
This is how it works
- Scan the code or open the spare parts service overview
- Identify the spare parts you need
- Fill in the enquiry form and send it to us
- We will send you a quotation and the appropriate spare parts as soon as possible
If an enquiry form is not yet available for your product, feel free to send us an enquiry using the standard contact form and we will help you as quickly as possible. Because as a strong partner of fire brigades and aid organisations, it is our mission to make your work easier bit by bit with quality products and top service.
